Merit Operations is a flexible and customized service solution that offers you continuous support at all levels 24/7, 365 days a year. It has solutions for proactive monitoring of applications and business processes, as well as an effective methodology for monitoring and implementation. At Merit, we convert cumbersome, time-consuming tasks and reactive tasks into proactive procedures to ensure and measure the quality of processes.
Monitoring of critical applications is fundamental to provide better control and stability on all the systems needed for your company's workflow. Merit's monitoring service is available 24/7.
Through Application Support we achieve higher levels of client satisfaction, which leads to long-term business relationships. To maximize satisfaction with your business solution, we recommend the full use of Infor M3 and Merit Portal.
Quick access to assistance can be decisive when you need operational solutions. Merit provides a dedicated service desk specialized in fast high-quality support whenever you may need it.
Emergency Support will be your Problem Solving Assistance in case your company needs access to Merit's global team of highly competent and experienced specialists on Infor M3 and Merit Portal systems.